FREQUENT QUESTIONS

WHAT CAN I DO IF I HAVE QUESTIONS ABOUT ANY PRODUCT?
You can send an email to info@annamilanshoes.com and we will respond as soon as possible.

WHAT PAYMENT METHODS CAN I USE?
Visa, MasterCard, PayPal, Cash on delivery (only in Spain), Bank transfer.

WHAT CAN I DO IF I DO NOT LIKE THE ARTICLE I HAVE REQUESTED? CAN I RETURN WHAT I HAVE PURCHASED?
Returns and exchanges must be made in accordance with the guidelines of our return and exchange policy.

I LIVE OUTSIDE SPAIN, CAN I BUY?
All products purchased on the Anna Milán website can be sent to all addresses in Spain and other countries in the world according to our shipping policy.
All shipments are free.

HOW CAN I KNOW WHAT IS MY SIZE?
There is a size guide on all articles. Any questions can be addressed to info@annamilanshoes.com

WHY SHOULD I CREATE AN ACCOUNT IN ANNA MILAN?
If you create an account in Anna Milan you can use the discount coupons, when you sign up or in promotions …

WHAT CAN I DO IF I HAVE NOT YET RECEIVED MY ORDER?
If your order has not yet been delivered within the estimated time period, contact us by email info@annamilanshoes.com and with the tracking code of the transport company the claim will be processed.

FROM WHERE THEY SEND MY ORDER?
All shipments are made from the warehouse located in Marbella, Malaga, Spain.

WHERE ARE THE PRODUCTS MANUFACTURED?
All the items are designed by the designer Anna Milán and made in Spain by hand with Spanish and Italian products of the first qualities.