LEGAL NOTICE AND GENERAL CONDITIONS OF CONTRACT

1.- Scope of application.

The purpose of this document is to establish and regulate the rules of use of the Site https://annamilanshoes.com/ (hereinafter the “Site”), understood by Site all the pages and their contents owned by Alberto Darío Milán Castellón at which is accessed through the domain and its subdomains, as well as the General Contract Conditions in sales from our online store.

The use of the Site attributes the condition of User of the same and implies the acceptance of all the conditions included in this Legal Notice. The User agrees to read carefully this Legal Notice in each of the occasions in which he / she intends to use the Site, since this and its conditions of use contained in this Legal Notice may be modified.
The use of our online store, either as a simple visitor or as a registered member, attributes the status of consumer or user, and acceptance of the General Conditions of Contract.
The user undertakes to read carefully this Legal Notice and General Contracting Conditions in each of the occasions in which he intends to use the Site, as these may be modified. All notices can be reviewed at any time by the user through our website.

If you want us to send you the conditions in another format, request it in the observations section when processing your order.
It will be understood that the follow-up of all the foreseen steps to acquire a product through our online store, as well as your request, implies the full and unreserved adhesion of the user to each and every one of the general conditions published on the website.
These Conditions will be applicable from the beginning of the procedure of online purchase of the product until the receipt of the shipment, as well as the completion of the withdrawal periods and legally established guarantees, as appropriate.

2.- Ownership of the Website.

The owner of the present Site is Alberto Darío Milán Castellón domiciled in Urbanización jardines de doña María, house 45, C.P. 29602, of Marbella, and with CIF: 27505797M. You can contact us at the following telephone numbers or e-mail: Tel: 951196526, e-mail: info@annamilanshoes.com

3.- Intellectual and industrial property.

The intellectual property rights of this site are owned by Alberto Darío Milán Castellón, or by third parties who have authorization when necessary.
The reproduction, distribution, commercialization or transformation, total or partial, unauthorized content of the Site, constitutes an infringement of the intellectual property rights of Alberto Darío Milán Castellón. Likewise, all brands or distinctive signs of any kind contained in the Site are protected by Law.
The unauthorized use of the information contained in this Site, as well as the damages caused in the intellectual and industrial property rights of Alberto Darío Milán Castellón, may give rise to the exercise of legally required actions and, if applicable, to the liabilities that derive from said exercise.
In the event that the products of our online store are susceptible to Intellectual Property protection, Alberto Darío Milán Castellón guarantees to be authorized to manage the acquisition and collection of the product to the consumer.

4.- Exclusion of responsibility.

The content, programs, information and / or advice expressed on this Site should be understood as merely indicative. Alberto Darío Milán Castellón, does not respond in any way to the effectiveness or accuracy thereof, being exempt from any contractual or extracontractual liability with the Users who make use of them, since these are the ones who must decide at their discretion the opportunity to the same.
On this Site you can post content contributed by third parties or companies, Alberto Darío Milán Castellón, is not responsible for the veracity and accuracy thereof, being exempt from any contractual or extracontractual liability to the Users who make use of them.
Alberto Darío Milán Castellón, reserves the right to modify the content of the Site without prior notice and without any type of limitation.
Likewise, it declines any responsibility for any damages that may be caused by the lack of availability and / or continuity of this Site and the services offered in it.

Alberto Darío Milán Castellón, does not guarantee the absence of viruses or other elements on the web that may cause alterations in your computer system. Alberto Darío Milán Castellón, declines any contractual or extracontractual liability with Users who make use of it and have damages of any kind caused by computer viruses or computer elements of any kind.
Alberto Darío Milán Castellón declines any responsibility for the services that could be provided on the Site by third parties.
Alberto Darío Milán Castellón, declines any responsibility for the services and / or information provided in other Sites linked to it. Alberto Darío Milán Castellón, does not control or exercise any kind of supervision on third party websites. We advise Users of them to act with caution and consult the possible legal conditions that are exposed on these websites.
The Users who send any type of information to Alberto Darío Milán Castellón, commit themselves to it being truthful and not violating any right of third parties or the current legislation.

5.- Terms of use of the portal for users.

Access to this Site is free except for the cost of the connection through the telecommunications network provided by the access provider contracted by users.
It is expressly forbidden to use the Site for damaging purposes of goods or interests of Alberto Darío Milán Castellón or third parties or that in any other way overload, damage or disable the networks, servers and other computer equipment (hardware) or computer products and applications ( software) of Alberto Darío Milán Castellón, or third parties.
In the event that the User is aware that the Linked Sites refer to pages whose contents or services are illegal, harmful, degrading, violent or contrary to morals, we would appreciate your contacting Alberto Darío Milán Castellón.

6.- Sale of goods, shipping and responsibility.
Through the portal, consumers or users can purchase products. These are categorized, selecting the product, the information available on the screen appears on the screen to its characteristics, utilities and price; and one or several descriptive photographs. Before making the contract, the user must check it and assess if it meets their needs. Technical assistance, after-sales services and other commercial guarantees that could assist the customer, if any, may also appear.
Before making the contract, the user must check it and assess if it meets their needs. In addition, the user must be at least 14 years of age, provide the necessary data and accept these Conditions.
The fact that the user completes the order form does not imply automatic acceptance of the order by Alberto Darío Milán Castellón, but it will be understood that he accepts it when an automatic email is sent to him to acknowledge the request.

6.1.- Purchase procedure:
The customer must follow the instructions on the screen and add products to the shopping cart, without any commitment to purchase. You can view the basket or empty it by removing the products.
If you wish to continue with the purchase, you must accept the purchase in the order button, accepting the conditions, the legal notice and those particular conditions that the purchase of the product (s) entails.
Subsequently, if you have not previously supplied them, the customer will be asked for their personal information with fields with an asterisk, which are required to make a correct shipment. Prior registration of the client is not necessary.
The customer can check if the data is correct and, if necessary, correct the erroneous ones through the “edit” button.
To complete the purchase process you must click on the “buy now” button (or a similar expression), which involves the purchase with obligation to pay.

If there are help pages during the process, they will give the customer extra information about the purchase process.
When a sale of a good is formalized, and once the payment has been received and verified, Alberto Darío Milán Castellón, and the acceptance of the purchase by email confirmed within 24 hours of the purchase, the product is sent. If the products are not available, you will be informed by email.
If the payment is made by credit card, the charge on the card will be made through the bank POS. All business transactions are made in a secure server environment under SSL (Secure Socket Layer) protocol, which guarantees the security and privacy of your data.
The contract ends once the property has been delivered, although the guarantees and data are maintained for legal and commercial reasons (if you accepted them).
Under no circumstances will Alberto Darío Milán Castellón be liable for any other type of damage, whether actual, indirect, or of any other kind, nor for the loss of profit that the buyer could have suffered due to the problems arising from the sale and shipment of the product.

Alberto Darío Milán Castellón will not respond for delays, or inaccurate or erroneous publication when they are the result of events or circumstances beyond their control, including, but not limited to, governmental action, fire, flood, insurrection, earthquake , technical failure, hacking, riot, explosion, embargo, legal or illegal strike, shortage of personnel or material, interruption of transportation of any kind, delay in work, or any other circumstance beyond its control.
For any additional information about your order or billing you can contact the Customer Service through the email account info@annamilanshoes.com
Delivery times:
The delivery time will be 48h-72h approx. after placing the order, for those shipments that must be delivered within the Peninsula, Ceuta, Melilla and the Balearic Islands. In the case of the Canary Islands, the delivery time will be from 72h-96h approx. after placing the order.

It can be accessed from any operating system, platform or browser. If you have a problem, contact us. For the rest of Europe, we will mark it within the estimated delivery time.

7.- Price, form of payment, and supporting documentation.
The price of the products is defined in Euros, and will be established in the corresponding pages of the Site for each product, being valid for as long as they remain accessible on the website.
The form of payment of the good will be through credit card, cash on delivery, bank transfer or paypal.
The applicable taxes are included in the price of the product, and will be broken down during the purchase.
Shipping costs are separate, and the user must check and accept before placing the order, the costs involved in sending it to your address, as they vary depending on the size and weight of the product or destination.
For purchases over ___ Euros, shipping will be free.
In general, Alberto Darío Milán Castellón will send by email the confirmation of receipt of the payment via email.

8- Guarantee.
The warranty of the products is two years from the date of receipt of the same, set in the receipt of the corresponding courier service, which the user signs on delivery. In second-hand products, it will be 1 year.
However, the warranty does not operate on products that wear out from use, such as shoes. It would only be applicable for manufacturing defects.
The warranty entitles the user to repair the product or replace it with a new one (except consumables or second hand), request a price reduction or terminate the contract.
In the event that Alberto Darío Milán Castellón alleges that a form causes him disproportionate damage and with the agreement of the consumer, they may choose the one they agree with.
During the six months after delivery of the repaired product, Alberto Darío Milán Castellón will be held liable for the lack of conformity that led to the repair, presuming that it is the same lack of conformity when defects of the same origin as the original ones are reproduced in the product. manifested

9.- Obligations of the user.
Any commercial use of the products with a registered trademark is expressly forbidden, unless expressly authorized by Alberto Darío Milán Castellón, or by the owner of the trademarks of the Trademark.
The user agrees to pay the price of the product and make use of it in accordance with the law and these general conditions.
The user undertakes to maintain the confidentiality of his password and to notify us, immediately, of his suspicion of any unauthorized use of his account or access to his password.
The user undertakes not to use the account, username or password of another User.

10.- Obligations of Alberto Darío Milán Castellón
It undertakes to make available to the user the necessary information related to the product and once the purchase has been made, to send a check via email, which states the receipt of the order placed, and confirmation of payment.
It undertakes to have the necessary spare parts for the product, or to request them from the manufacturer, for 5 years from the completion of manufacture.
Also, prepare an invoice that will provide the consumer with your order.

11.- Withdrawal.
If you are not satisfied with the products purchased in our online store, you have the right to cancel the contract by returning your purchases, in accordance with the provisions of the following paragraphs.
The withdrawal period will expire 14 calendar days from the day you or a third party indicated by you, other than the carrier, received the good.
The right of withdrawal will not be applicable for the articles listed below:
1. Goods made according to the specifications of the consumer and user or clearly personalized.
2. Goods that may deteriorate rapidly with use.
3. Seals that are not fit to be returned for reasons of health protection or hygiene and that have been unsealed after delivery.
If in the same order you have purchased multiple goods that have been delivered separately, the withdrawal period will expire 14 calendar days from the day you, or a third party indicated by you other than the carrier, received the last of those goods.

Once the product is received, we will pay you both the principal amount and the shipping costs that you paid at the time, however, the shipping costs originated by the return will be from your account.
The consumer will be responsible for the decrease in the value of the goods resulting from their manipulation other than that necessary to establish their nature, characteristics or operation.
The consumer must communicate their willingness to desist by any means admissible in law: calling 951196526, an email to info@annamilanshoes.com, or a letter to the address that is included in these conditions, as well as proceed to the return of the product by postal package, running with the expenses of said return. The mere fact of returning the package to the address will suffice to consider exercising said right: street Urbanization gardens of Dona Maria, house 45, C.P. 29602, from Marbella.
However we provide you with a withdrawal form at the end of this point, whose use is not mandatory.
Once received the return communication (if any) and the product object of return, Alberto Darío Milán Castellón will proceed to return within a maximum period of 14 days the amounts of money paid by the user, including taxes and shipping costs, without making any discount or penalty. The refund will be made by the same means by which you paid, unless you indicate otherwise.

The user will only have to reimburse an amount for the decrease in the value of the good, which is a consequence of its use in disagreement with the agreed or the characteristics of the good, for imprudent damages caused by not following the instructions of maintenance of the good, or for malicious damages .
In the event that the return is due to defects in the product, the legal rights and guarantees on defective products are applied in accordance with the provisions of the applicable legislation, and the company will bear the shipping costs.
The Right of withdrawal is valid only for consumers, including legal entities and entities without legal personality acting non-profit in a field outside a commercial or business activity. The merchants or businessmen who acquire products in the framework of a commercial or business activity will not be able to accept the right of withdrawal.

12.- Responsibilities.
The user will be absolutely responsible for the use made of the product purchased, and exonerates the liability derived from any damage that could cause any incorrect use of that product. In particular, he will be responsible for:
• All acts that contravene the provisions of these general conditions, the law, morality, generally accepted customs and public order.
• Any act performed in a manner different from what is stated in the instructions or instructions on the operation and use of the product.
• The accuracy, accuracy, validity and timeliness of the data with which you fill out each of the forms that Alberto Darío Milán Castellón requires on the website.
• The direct or indirect damages that may have been caused by any third party if the user lost, revealed, neglected or, in any way, let a third party know about the personal data necessary for the product’s contract for imputable reasons.

13.- Faculty of refusal of the order.
Alberto Darío Milán Castellón reserves the right to exclude or not allow the acquisition of the product, when it considers that current regulations, general conditions, morality, generally accepted customs, public order, are violated when a third party is harmed, or when for reasons derived from the own image and reputation of the website Alberto Darío Milán Castellón it does not consider it appropriate. In this case, if the payment had been made, it will be returned.

14.- Information and modification.
Alberto Darío Milán Castellón guarantees that he has exposed the present general conditions to the generality of the possible interested parties, in a previous date that they could contract the products, thus complying with the previous information period. The user can consult at any time these General Conditions through our website.
The temporary validity of this condition coincides with the time of its exposure, until such time as the terms and conditions herein stipulated are totally or partially modified unilaterally, and the user is obliged to consult our General Conditions of Contract each time he accesses our online store
If any clause is declared null, it will be deemed not to have been made without affecting the rest of the conditions.

15.- Assignment and subrogation.
Alberto Darío Milán Castellón may hire service providers, and collaborate or assign the contracts formalized to third parties, to carry out the supply of all or part of the products to which it is committed by virtue of the different operations that are being formalized.

16.- Termination and resolution.
This contract will be terminated when both parties comply with the obligations to which they are committed in the same or when it is resolved by any of them if any of the causes foreseen for the resolution, or if the counterpart seriously breaches any of.

17.- Notifications.
Notifications must be sent by any reliable means to the following address: Alberto Darío Milán Castellón; in the street Urbanization Gardens of Doña María, house 45, C.P. 29602, from Marbella. the obligations established in the contract.

18.- Applicable law, jurisdiction and validity.
Alberto Darío Milán Castellón informs you that this Legal Notice and the General Conditions of Contract are governed in each and every one of its extremes by Spanish law. This contract is established in Spanish.
When the consumer enjoys protection regulations, they can claim or sue from the jurisdiction of their domicile.
Both parties submit, expressly waiving any other jurisdiction, to the Courts and Tribunals of Marbella (Spain), in the following cases:
• That the buyer is domiciled outside the European Union and in that country there is no bilateral or multilateral agreement with Spain that prevents the possibility of setting the express submission of the jurisdiction;
• If it is a sale carried out by a company that acts within the framework of its business or professional activity.

19.- Contact us.
If you have any questions about these conditions, or if you would like to make any suggestion or recommendation, please contact us at the following email address: info@annamilanshoes.com.

20.- Online Dispute Resolution.
According to the provisions of the EU Regulation 524/2013 on online dispute resolution in consumer matters (ODR – Online Dispute Resolution), we inform you that as a consumer, you have at your disposal a procedure to resolve the various lawsuits arising from the sale online of goods and services in the EU.
The EU’s online RLL (online dispute resolution) platform is available to you:

http://ec.europa.eu/consumers/odr/

You can consult more information in the following link:

http://eur-lex.europa.eu/legal-content/ES/TXT/PDF/?uri=CELEX:32013R0524

21- Downloading Documents:
You can download this document here.
You can download the withdrawal form here.